At Signature Wear LTD, we are committed to ensuring customer satisfaction through our transparent and customer-centric refund and return policy. We guarantee a full refund or return for any orders that are not delivered or mistakenly delivered due to errors on our part. While we diligently monitor order progress, unforeseen issues can occasionally arise. If your products are lost or held without valid reason, we urge you to reach out to our customer support for assistance. We are here to facilitate the process and ensure your satisfaction. It’s important to note that returns and refunds will only be accommodated for situations directly attributed to Signature Wear LTD.
RETURN POLICY: We are pleased to accept unworn and unwashed merchandise with original tags within 30 days of purchase for either a refund or an exchange. Please accompany returned goods with a copy of the invoice and provide a brief explanation for the return. Customers are responsible for returning items using traceable delivery methods such as courier or registered post, at their own expense, to the following address:
Please note that delivery charges are non-refundable. Refund requests will be processed within 7 working days upon receiving the returned products. All return shipments should be directed to our office address, which can be found above.
CONTACT US: If you have any inquiries or require assistance, please don’t hesitate to reach out to us at info@thesignaturewear.com. We appreciate your interest and thank you for choosing Signature Wear LTD.
